When virus and spyware issues surface or other computer headaches arise, you can rely on the certified technicians from IT-HELP 360 to deliver prompt, expert PC service on-site. Whether you want to improve your computer's performance with an upgrade, get those annoying adware pop-ups under control, install a wireless network, or just learn how to use your PC more effectively, we can help!
On-Site / Remote Service and Repair
Are you fed up with the hassle of disassembling your PC and hauling it to a repair shop every time it needs service-only to wait a week or more to get it back? Our trusted technicians can access our Pre-Paid Computer Partner computers from our local facility or will come directly to your homeor business to solve your computer troubles right on-the-spot. Simply call us to select an appointment time to fit your schedule. We offer same-day and after-hours service.
Is your computer several years old? Is it slow to boot up? Are you running out of storage space? We can breathe new life into your PC by upgrading some of its key components. Even if your system is fairly new, you may need a few enhancements to accommodate your growing collection of digital photos, movies, files, or video games. Have questions about whether or not you should upgrade your hardware? Call us and we can have a technician come directly to your home or business and perform an analysis of your computer system or network!
If you have two or more PCs in your home, have you considered networking them? A network allows your computers to share files, a printer, and an Internet connection. Even better, a wireless network is the cutting-edge way to connect all of the computers in your home or office. Wireless networks are perfect for people who want to connect laptop and desktop computers without tripping over unsightly computer or printer cables.
Virus/Spyware Detection and Removal
Does it seem like everytime you are about to finish some work on your computer it freezes, locks-up or slows down? It could be a virus. No matter what kind of PC you have, you need the latest antivirus software. Not only do antivirus programs protect your computer from damage, but they also prevent you from accidentally passing viruses to family and friends when you send e-mails or share files. If you're unsure about which virus software to install or how to configure it, just ask our experts.
Firewalls and Internet Security
How secure is your computer? Have you downloaded the latest patches and updates for Windows? As Internet users have grown, so have security threats. One way to protect yourself is to install a firewall to keep intruders from sneaking into your computer and accessing your private data. Firewalls also can alert you when spyware programs attempt to transmit your sensitive information over the Internet. In particular, firewalls are crucial if you have the always-on Internet connection of DSL or a cable modem. Let IT-Help 360 protect yourself and your family from intended intrusion and possible Identity-Theft.
Data Backup and Recovery
How often do you backup your PC? If it were suddenly damaged or stolen, would you lose valuable data? We recommend installing a rewritable DVD burner or an external hard drive. Along with helping you to backup your data safely, we also offer data-recovery services that can try to recover lost files resulting from hardware malfunctions, software conflicts, or viruses.
Would you drive your car for years without changing the oil? Why ignore your computer? Like any investment, your computer needs constant care, which means keeping it free of dust. When was the last time your PC had a thorough cleaning? If it has been more than six months, it is time to schedule a preventive-maintenance visit. Call IT-Help 360 and we will come to your home or business to clean and anaylize the health of your computers.
Do you need a new computer but are tired of pushy salespeople and their confusing technical mumbo-jumbo? Or do you want a computer that has specific hardware and software to fit your needs? Then let our professional technicans build a customized system that meets your needs.
Computer / Application Education
Have you ever purchased a software program, only to find out you have no idea how to use it? Unfortunately it's not always possible to take a class that fits your schedule and your budget. Instead, you might consider signing up for one of our personalized education classes from IT-360 Help. Our friendly, certified experts are thrilled to share their knowledge and love of computers, and they offer easy-to-understand lessons for a flat hourly rate. Multiple-session training packages are also available.